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Internal Versus External Customers

Before the emergence of the concepts of TQM and internal customers, enterprises had only one...

What Does Real Management Change Look Like?

We know that there is a distinct difference between the daily activities of conventionally managed...

Motivating Your Employees to Perform at Their Peak

Getting ordinary people (the vast majority of employees) to deliver extraordinary results should be one...

You Must Look at the Core of Your Organization to Effect Real Change

High performance enterprises are characterized by teamwork, and are customer focused, process-centric and employee oriented...

First Impressions

Hello, everyone. I am Asha, the first A in ANAAR. For those not...

Business Management Blog