Culture of an organization For a very long time, managers were told to get results – no matter how. So, they gave tasks to their subordinates, reviewed their progress, and rated people on what they delivered. When a problem occurred, they asked ‘who did it?’ and blamed somebody. Now, there is a general realization that […]

It is now widely accepted that streamlining processes, developing human capital through training, and increasing the engagement of all employees is critical for improving profitability. However, many enterprises find it difficult to define the sequence of activities properly and assign accountabilities appropriately. Consequently, the full power of process-oriented approaches remains to be harnessed by many […]

We know that there is a distinct difference between the daily activities of conventionally managed enterprises and high performance enterprises. In the former, we see hectic activities, people working very hard individually (as if the world is coming to an end tomorrow), blaming others when desired results are not achieved, and in the latter we […]