Transform Work Culture to Sustain Excellence and Profitability

Posted by J. Nirdosh Reddy
On October 18, 2018
Process Improvement

The world we live in has changed dramatically over the past three decades. Whether we like it or not, globalization of markets is a reality and the marketplace is becoming increasingly competitive – generally speaking, gone are the days of protectionism, isolationism and monopoly, and the associated inefficiencies and fat profit margins. In this buyers’ […]

How to conduct an effective performance evaluation

Posted by J. Nirdosh Reddy
On September 25, 2017
Leadership

We need to, and we can, make performance evaluations an experience that both supervisors as well as employees find beneficial and therefore an event that they don’t dread. Profitability and competitiveness of an enterprise depends, among other things, on how well its employees are encouraged to utilize their potential. Conducting proper performance evaluations plays a […]

You Must Look at the Core of Your Organization to Effect Real Change

Posted by J. Nirdosh Reddy
On June 30, 2017
BPM Concepts

High performance enterprises are characterized by teamwork, and are customer focused, process-centric and employee oriented in their management style. But we all know many organizations where employees spend much of their time working individually, fighting fires to meet short-term deadlines, or pointing fingers when things go wrong. In these situations, it is common to see […]

Developing and executing annual and strategic business plans

Posted by J. Nirdosh Reddy
On April 29, 2017
BPM Concepts

There is a nice ring to the phrase ‘Strategic Business Plan’ – all three of those words are exciting. They connote thoughtful decision-making and paint a bright picture of a future of possibilities. Similarly, Annual Business Plan or Annual Operating Plan projects what the organization is intending to achieve in the coming year. The projection […]

What is the point of an org chart, and do I need one?

Posted by J. Nirdosh Reddy
On March 30, 2017
BPM Concepts

When you ask the CEO of an enterprise how their business unit is organized, what you are given, in most cases, is an organization chart (org chart), as shown below. It shows the structure of the enterprise – how people are divided into different functions, departments and sections. It communicates the chain of command. It […]

W. Edwards Deming’s 14 Points Revisited

Posted by J. Nirdosh Reddy
On March 25, 2017
BPM Concepts

Why should we revisit Deming’s ideas? Because his teachings are needed as much now as in the 1980s, when the US rediscovered its own son who had been revolutionizing management practices worldwide, especially in Japan. The recession of 1980 was brutal (not as bad as the 2008 Great Recession, but fairly close). The US automobile […]

The Second Guiding Principle of Business Management – Results Come From Processes

Posted by J. Nirdosh Reddy
On December 20, 2016
Process Improvement

A fundamental shift is taking place in management’s approach to getting more consistent and better results – from managing people to managing processes through people. Have your management practices changed? In many organizations, the mindset of leadership might have changed due to their exposure to the emerging concepts. The concepts are simple, perhaps deceptively simple. […]

The 6 Guiding Principles of Business Management

Posted by J. Nirdosh Reddy
On November 25, 2016
Management Ideas

We live in a world that is becoming increasingly competitive. Gone are the days of fat profit margins which masked our inefficiencies. Although technological improvements are necessary, they are no longer sufficient to retain a competitive advantage. In this competitive world, the culture of an enterprise has become the differentiator between winners and the also […]

The Costs of Inter-Departmental Battles

Posted by J. Nirdosh Reddy
On October 25, 2016
Management Ideas

We get used to things, ideas, and practices. We are creatures of habit. Once in a while we need to reflect on our practices and see whether we are keeping up with the changing times. In this article, I would like to talk about the costs and consequences of inter-departmental battles that exist in some […]

Transform Your Enterprise through Process-Based Methodologies

Posted by J. Nirdosh Reddy
On September 25, 2016
Management Ideas

Are these business realities keeping you up at night? Higher costs and lower profits Constant Firefighting Quality issues, and recurring problems Conflicts between departments Low employee morale Inability to sustain gains Root Causes – Inadequate Accountability The bulk of the root causes for the above scenario lie in the systems and processes of your enterprise, […]